Export conditions

SALES AND DELIVERY CONDITIONS FOR EXPORT

HOW TO ORDER

The buyer is to send orders indicating reference number, description and quantity of the products. All orders should be placed by e-mail. 

PRODUCTS

Normal lead time for products on stock is between 2-4 weeks from date of order. In some cases and at bigger quantities a longer lead time may be confirmed. 

SAMPLES

The buyer may order samples for quality check or market research in any case. Samples and transportation are to be paid by the buyer. Transport is to be organized by the buyer, or to be organized by supplier in case of individual assignment by the buyer. 

TRANSPORTATION

Delivery is made ex works and is shipped on the risk of the addressee, however seller shall offer its assistance in organizing transport. Transport insurance is to be covered by the buyer. The articles are leaving the warehouse in undamaged condition. Any kind of damage must be reported to the transport company immediately upon receipt of goods in order to claim for compensation. 

In case the goods are prepared on Euro pallets, the cost of 8.00 EUR/ pallet (non-refundable) is charged to the buyer.

PAYMENT TERMS

Minimum order value is 1.000 EUR and invoices are to be prepaid. Any other payment terms can be applied upon a signed contract between the parties. 

All bank fees are chargeable to the purchaser. 

All prepared commodities are owned by the supplier until full payment. 

WARRANTIES

On principle, we do not accept any returns of delivered merchandises unless in the case of essential defects or wrong deliveries. The above must be reported to us in written form immediately after receipt of cargo. Before any returns, we have to come to an agreement. All costs for return shipments are on the buyer’s account except return of wrong deliveries by seller’s fault. 

SELLING PROFESSIONAL PRODUCTS, WEBSHOP

Professional, cabin sized Solanie products are to be sold only to professionals. Solanie products can be sold through webshops only if BUYER agrees not to sell the Retail sized products at a lower price than Suppliers’ suggested retail price and for the cabin sized products the prices are not communicated on the website.

ADDITIONAL DISPOSITION

Buyer accepts General Terms and Conditions by sending the signed order form.

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